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PRIVACY POLICY OF CUSTOMER INFORMATION

PRIVACY POLICY OF CUSTOMER INFORMATION

1. Policy to protect personal information of consumers

Rong Tien Co., LTD is committed to protecting the personal information you provide that is placed in a safe, controlled and protected environment from unauthorized access, use or disclosure.

1.1 Purpose of collecting personal information

  • Used for trading, delivery with Customers, technical support, customer care.

1.2 Scope of use of information

Rong Tien Co., Ltd. uses your personal information to inform you about our products and services; answer questions and support using the product, or you can also contact you through surveys to collect your opinions about current services or new services that may be offered. We may also use your name, personal address (or business address) and phone number to send mail (if any). Rong Tien does not sell, rent or lease to a third party its customer list. Any time Rong Tien can contact you on behalf of external partners on a specific offer that may interest you.

1.3 Time to store information;

The time to store your information is indefinite.
You can completely refuse and ask Rong Tien to delete your personal information provided, refusing to receive customer service if found inappropriate at any time by sending a request via email, or call.
Rong Tien fully respects personal information and customer decisions, commits to deleting your personal data when receiving your request. However, the history of your personal information data related to our orders, customer care services is still managed and circulated internally by Rong Tien

1.4 People or organizations may have access to that information;

  • Marketing Department, Sales Department.
  • Functional authorities upon request.

1.5 The address of the information collection and management unit, including how to communicate so that consumers can ask about the collection and processing of information related to their personal information;

Phone: 028 3816 4708
Rong Tien Trading Company Limited
Address: 42/14 Nguyen Huu Tien, Tay Thanh, Tan Phu, HCMC

1.6 Methods and tools for consumers to access and edit their personal data on the e-commerce system of the information collection unit.

Contact: Rong Tien Trading Company Limited
Address: 42/14 Nguyen Huu Tien, Tay Thanh, Tan Phu, HCMC
Phone number: 028 3816 4708

1.7 Mechanism for receiving and resolving consumer complaints regarding the misuse of personal information for the purpose or scope announced.

When having complaints, customers Contact: Rong Tien Trading Company Limited

Address: 42/14 Nguyen Huu Tien, Tay Thanh, Tan Phu, HCMC

Phone: 028 3816 4708

email: rongtien@rongtien.com

Hotline: 0938.58.78.32